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Published Wednesday, April 4, 2001, in the Palo Alto Daily News

Riders cheat Caltrain
Passengers not paying their fares

By Brian Bothun
Daily News Staff Writer

Caltrain ridership figures released yesterday show a record number of 
people are riding the train each day, but the numbers also show 
nearly 2,000 daily passengers aren't buying tickets.

The discrepancy came to light when Caltrain compared its February 
ticket sales with its annual census -- which is compiled each 
February by physically counting how many people board at each station.

Caltrain's census shows an average of 35,609 people boarded each 
weekday during the first week of February. That's a 13.8 percent 
increase over last year. It's also 1,909 more riders than tickets 
that were sold, Caltrain spokeswoman Rita Haskin said.

"We think that will diminish with time," Haskin told the Daily News. 
Caltrain expects ticket sales to increase as more ticket vending 
machines are installed in its stations.

Currently, stations from San Francisco down to Palo Alto have vending 
machines where passengers can buy tickets. Caltrain is in the process 
of installing machines at the remaining stations.

The other option is for passengers to buy tickets from conductors, 
but conductors often don't make it to every passenger to collect 
fares, Haskin said.

Once the ticket machines are all working, Haskin said Caltrain will 
switch to a proof-of-payment fare system. Under that system, 
passengers could face a fine if they don't already have a ticket when 
a conductor comes to check.

No date has been set for when Caltrain will switch to the proof-of-
payment method or how much the fine will be, Haskin said. The fine 
decision is up to Caltrain's nine-member board. Possibilities range 
from a higher ticket price, which would keep the money in Caltrain 
coffers, or a citation, in which case the fine would go into the 
court system and not the railroad, Haskin said.

The new ridership figures show that 284 more passengers get on the 
train each weekday at the San Mateo station as compared to last year. 
The 25.7 percent increase in ridership boosted the San Mateo station 
to a rank of seventh-busiest station on the Caltrain line, from the 
1lth busiest spot last year.

The San Mateo station opened in October at First Avenue and B Street, 
replacing an old station one block south built in the 1960s.

The Palo Alto station gained 289 riders each weekday relative to last 
year -- an increase of 14.7 percent -- keeping its rank of second-
busiest station on the Caltrain line.

Staff writer Elaine Goodman contributed to this report.


Number of weekday riders

Station            Feb. 2000      Feb. 2001

San Francisco      6,602          6,807
22nd Street          574            673
Paul Avenue           11             10
Bayshore             458            513
S. San Francisco     549            621
San Bruno            723            844
Millbrae             782            870
Broadway             495            567
Burlingame           842            985
San Mateo          1,105          1,389
Hayward Park         381            607
Bay Meadows           62             67
Hillsdale          1,278          1,318
Belmont              648            892
San Carlos         1,028          1,216
Redwood City       1,597          1,804
Atherton             266            260
Menlo Park         1,174          1,321
Palo Alto          1,960          2,249
Stanford              12             11
California Avenue  1,280          1,376
San Antonio          550            841
Castro               111       (closed)
Mountain View      1,640          2,200
Sunnyvale          1,363          1,427
Lawrence           1,124          1,309
Santa Clara        1,031          1,124
College Park         206            185
San Jose Diridon   1,454          1,747
Tamien               676            821
Capitol               95            121
Blossom Hill         161            177
Morgan Hill          387            437
San Martin           200            252
Gilroy               468            569

Total             31,291         35,609



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